> For the complete documentation index, see [llms.txt](https://tmniche-docs.keywordrush.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tmniche-docs.keywordrush.com/help/common-issues.md).

# Troubleshooting

Quick fixes for the most common issues. Still stuck after this? [Contact us](https://www.keywordrush.com/contact).

## An article didn't appear, or its status didn't update

Generation runs on our servers, and the **plan** or **Content Queue** page pulls finished posts in as it polls for progress. If you navigated away, **reopen the plan (or the Content Queue)** to let it finish loading and refresh the status. See [Generate & publish](/building-a-site/generate-articles.md).

## A plan is still "generating"

Same cause — keep the plan's **details page** open while it builds (planning takes a few minutes). If you closed it, reopen the plan from **Content Plans** to let it finish loading.

## Generation failed

* **Read the error message first** — it usually says exactly what went wrong (for example, no relevant products found). Fix the cause before retrying.
* Click **Retry**. After three failed attempts the button becomes **Edit to Retry** — open the article, adjust it, and try again.
* For **affiliate / e-commerce** money articles, **Generate** stays disabled until the article has a **product source**. Set one on the plan, or attach products — see [Curate products](/building-a-site/curate-products.md).

## Blocks don't render

Content Egg must be **installed, active, and up to date** alongside TMN — it renders the article blocks. If you're using Content Egg Pro, make sure its license is active too. See [Why TMN needs Content Egg](/content-egg-integration/overview.md).

## You've hit your monthly limit

Each article uses one credit (½ with your own API key). If you've used your monthly **articles** or **content plans**, they reset next cycle — or connect your own API key to stretch further. See [Plans & limits](/account-and-licensing/plans-and-limits.md) and [Bring your own API key](/account-and-licensing/byo-api-key.md).

## Can't connect to the license server

TMN reaches our servers over your site's outbound connection. If activation or generation can't connect, check that your host allows **outbound HTTPS requests**, then try again. See [Activate your license](/getting-started/activate-license.md).

## Still stuck?

[Contact us](https://www.keywordrush.com/contact) and we'll help.